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Australia Superyacht Conference a S...
06.09.2010
SUPERYACHT SUCCESS Over 130 people packed The Great Hall at The International College of Management at Manly to attend the recent Superyacht Crew Expo. During the 2-hour presentation, The Superyacht Crew Academy team and other industry experts ex ...more
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IYT Worldwide launches new courses
06.09.2010
IYT Worldwide has launched four new courses week commencing Monday May 24th. These courses are designed specifically for operators of diving vessels for the worldwide Scuba Diving industry.The courses have been developed over the past ...more
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Professional : Professional Superyacht Hospitality
In Association with Gerards - Perfecting the Art of Receiving Guests.
Day 1 The Superyacht Industry
- Number & types of yachts
- Flag State Registrations
- Private and Commercial Yachts
- STCW & Nautical Qualification
- MCA (British Coastguard)
- Chain of Command
- Rank & Position
- Resumes / Interviewing
- Crew Agreements
- Personal Appearance & Hygiene
- Rules Onboard
- Nautical / Military Time
- Vendor Contracts
- Guest Arrival
- Preference Forms
- Seamanship
- Basic Safety
- VHF Radio
- Phonetic Alphabet
- Nautical Terminology & Vessel Familiarisation
Day 2 Bar/Wine & Food Service Theory
- Bartending Terminology
- Cocktail Garnishes
- Bar Equipment
- Bar Inventory
- Liquors
- Brandy
- Liqueurs
- Fortified & Aromatized Wines
- Beverage Provisioning
- Serving Wine
- Wine Bottle Shapes
- Decanting Wine
- Wine Temperatures
- Pouring Wine
- Wine with Food
- Matching Wine & Food
- Wine Lables
- Champagne Service
- Pre-dinner checklist
- Styles of Service
- Serving Tips
- Serving Order
- Formal Meal Sequence
- Proper Clearing Order
- Proper Use of Utensils
- Placement of Used Flatware
- Place Settings
- Various Utensils
- Napkin Folding - practical
- Food Safety & Hygiene
- Various Diets (veg, kosher,etc.)
- Afternoon Tea
- Cheese Service
- Caviar Service
- Cigar Service
- In-Cabin Service
- Turn Down Service
Day 3 Bar/Wine & Food Service Practical
- Bartending
- Bar Equipment
- Liquors
- Brandy
- Liqueurs
- Fortified & Aromatized Wines
- Serving Wine
- Wine Bottle Shapes
- Decanting Wine
- Pouring Wine
- Champagne Service
- Table Place Settings
- Various Utensils
Coordinate with local restaurant and spirits supplier/distributor to aid with instruction & practical application
Day 4 Interior Detailing / Laundry
- Cleaning without Guests Onboard
- Cleaning with Guests Onboard
- Cleaning Supplies
- Caring for Stemware
- Caring for China
- Polishing Silver
- Bed Making - practical
- Laundry & Stain Removal
Perhaps coordinate with local hotel to aid with instruction on cleaning & practical application of bedmaking
Day 5 Special Skills
- Flower Arranging - practical
- Fruit Baskets
- Daily Duties
- Review Culinary Terms
- Review “How to Clean Things A to Z"
Final Written Exam
Coordinate with local florist to aid with instruction on flower arranging & practical application
ISO 9001:2008
IYT Worldwide is an MCA
(Maritime and Coastguard Agency)
recognised issuing authority
Egypt
South Africa
Singapore
Thailand
Australia
British Virgin Islands
French West Indies
Sint Maarten
Austria
Belarus
Croatia
Estonia
Finland
France
Gibraltar
Greece
Holland
Ireland
Latvia
Montenegro
Norway
Poland
Romania
Russia
Spain
Sweden
Ukraine
United Kingdom
Israel
Lebanon
Turkey
United Arab Emirates
Canada
United States of America